Your invoice must be uploaded as a PDF, JPG, PNG, or JPEG file. Please ensure the invoice is clear, legible, and includes the product details, quantities, supplier information, and invoice date.
Many companies display product names differently on invoices, and some products may have had their name changed for their own systems. Whilst every effort has been made to automatically match products for you, the system may not recognise an item. If this happens, you will need to manually select the correct product from the list provided.
If you need assistance uploading your invoice or matching products, please contact our support team using the support section within the portal or email our support team directly. We’ll be happy to help.
Invoices may be rejected if:
Please review the invoice and resubmit if necessary.
Currently, invoices must be uploaded one at a time.
Some products may appear under alternative names. Try searching using:
If you still cannot find the product, contact support for assistance.
Only clearly legible handwritten invoices can be accepted. Typed or digital invoices are recommended to improve matching accuracy and processing speed.
Yes, please upload the complete invoice showing:
Partial invoices may be rejected.
Yes, you will receive an on-screen confirmation once your invoice has been successfully submitted.